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Opal AEO

DRAFT. This is a plain-language starting point. A lawyer must review it, and the brackets must be filled in, before the site goes live.

Privacy

Last updated: [TO FILL]

Who we are

This website and service are run by Opal AEO, D-2201, Gera, Hinjawadi Phase 2, Pune, Maharashtra 411057 (“we”, “us”). Write to us at info@digitalemploy.in for anything in this notice.

On this website

  • The “Talk to sales” and trial forms: what you type (your name, company, work email and, if you choose, your phone number), the page you used and the time, so we can reply to you. The details are saved in our database and emailed to our team, and we keep the page address without anything after a “?” or “#”. We store no IP address and no browser details. Booking a call, if offered, is handled by [TO FILL: booking service], which may set its own cookies in the booking window.
  • The free AI bot checker: the website address you type and the result, so the same private link can show it again. We do not ask for your name or email to run a check.
  • This website sets no cookies of its own, and its fonts are served from our own site.

In the dashboard

The dashboard shows how AI assistants answer questions about your brand. We collect those answers by asking the assistants buyer-style questions. Here is what we keep.

WhatWhy we need itWhere it comes from
Your email address and your role on your accountTo let you sign in and to decide what you can changeYou when you sign up, or the account owner who invited you
Your name and, if you give them, your company and phone numberTo know who we are talking to and contact you about your accountYou when you sign up
A password, if you choose one (only in scrambled form)To let you sign in without waiting for an emailYou
Sign-in records: time, network address, browser typeTo keep sign-in secure and investigate misuseCreated when you sign in
What you type: notes, edits to your brand’s profile, questions and fact sheet, and the fixes you recordTo do what you askedYou
Your brand’s information: name, website, description, products, competitors, countries, questionsTo run and show your checksYou, and your public website, which we read
The results of your checks: answers, scores, cited websites, the website check and the PDF reportThis is the serviceThe AI assistants and your public website

We do not use advertising or analytics tools and we do not track you across other websites. To keep you signed in, your browser stores a sign-in token on your device; signing out removes it.

Who helps us run it

We share only what each one needs to do its job.

ProviderWhat it doesWhat it sees
SupabaseOur database, sign-in and file storage ([TO FILL: region])Everything above
Amazon Web Services ([TO FILL: region])Hosts this website and the dashboard’s web page, and runs the servers that ask the AI assistants and write the resultsYour device’s network address when a page loads; on the servers, what is needed to do your checks
Netlify (until the dashboard moves to Amazon Web Services)Serves the dashboard’s web pageYour device’s network address when the page loads; no results
ResendSends our emails: sign-in codes, invites, “new results are in”Your email address and the email’s text
The AI assistants we ask ([TO FILL: list at launch])Answer the questions we sendThe question text and the brand and competitor names in it; no personal data about you
FirecrawlReads your brand’s public websiteThe website address
[TO FILL: payment provider, when billing starts]Takes paymentPayment details are entered with them, never with us

We do not sell your information. We may disclose it if the law requires us to.

How long we keep it

While your account is active. After it ends, we delete your account’s data within [TO FILL: 30] days of your written request or of the end of the contract, except what we must keep for [TO FILL: accounting or legal reasons and for how long]. Backups are overwritten within [TO FILL: period]. Enquiries sent through this website’s forms are kept for [TO FILL: period].

How we protect it

  • Each customer’s data is separated in the database, and this is tested automatically with two accounts: one cannot read the other’s results.
  • PDF reports are private and open only through a link that stops working after about a minute.
  • A new account must confirm its email address before it can sign in. A new login sees nothing of anyone else’s.
  • Secret keys never reach your browser.

No system is perfectly safe. If we learn of a breach that affects you, we will tell you [TO FILL: within what period, as the law requires].

Your rights

You can ask us to show you what we hold about you, correct it, delete it, export it, or stop using it for a purpose. You can also object, or complain to your local data protection authority. Write to info@digitalemploy.in; we reply within [TO FILL: 30] days. In the dashboard’s Settings you can download your data and ask us to delete it. Your account owner controls what other people on your account can see.

International transfers

Our providers may process data in other countries than yours. [TO FILL: lawyer’s wording for the safeguards that apply.]

Changes

If we change this notice in a way that matters, we will email the account owner before it starts.

Talk to sales

Tell us a little about you and what you want to track. We will get back to you.